Privacy Policy

Last Updated: October 12, 2026

1. Introduction & Scope

This Privacy Policy describes how Smoky Hill RV Land LLC (“we,” “us,” or “our”), operating as part of the Wichita Camping family of RV parks, collects, uses, and protects your personal information when you visit our website at smokyhillrvpark.com, make a reservation, or interact with us online.

By using this website, you agree to the collection and use of your information as described in this policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

2a. Information You Provide Directly

When you interact with our website, you may provide us with personal information, including:

  • Reservation information: Full name, email address, phone number, mailing address, RV or vehicle details (type, length, license plate), number of guests, and preferred dates. This information is collected through our reservation system, Newbook, which operates via a plugin embedded on our website.
  • Payment information: Credit or debit card details provided during the reservation process. Payment information is processed by Newbook and its payment processing partners. We do not store full credit card numbers on our own servers.
  • Contact form submissions: Name, email address, phone number, and any information you include in a message sent through our contact forms.
  • Email signups: Email address and, if provided, your name, when you subscribe to receive promotional communications, newsletters, or park updates.

2b. Information Collected Automatically

When you visit our website, certain information is collected automatically through cookies and similar technologies:

  • Analytics data: We use Google Analytics to collect information about how visitors interact with our website, including pages viewed, time spent on pages, referring URLs, browser type, device type, operating system, and approximate geographic location (derived from IP address).
  • Advertising and remarketing data: We may use Facebook Pixel (Meta), Google Ads conversion tracking, and similar advertising technologies to measure the effectiveness of our advertising campaigns, deliver targeted advertisements, and build audiences for remarketing purposes.
  • Cookies and similar technologies: Our website uses cookies, web beacons, and similar tracking technologies to facilitate site functionality, remember your preferences, and support analytics and advertising. You can manage cookie preferences through your browser settings.
  • Server logs: Our hosting provider, SiteGround, automatically collects server log data including IP addresses, access times, and pages requested. This data is used for security monitoring, performance optimization, and troubleshooting.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage reservations, including confirmations, modifications, and cancellations
  • To process payments for reservations and services
  • To respond to your inquiries and provide customer support
  • To send you park updates, promotional offers, newsletters, and other marketing communications (you may opt out at any time)
  • To communicate important information about your stay, including park rules, check-in procedures, and safety notices
  • To analyze website traffic and usage patterns to improve our website and services
  • To measure the effectiveness of our advertising and deliver relevant advertisements
  • To maintain the security of our website and protect against fraud or unauthorized access
  • To comply with legal obligations and enforce our terms of use

4. How We Share Your Information

We do not sell your personal information. We may share your information with the following categories of third parties:

  • Reservation and payment processing: Newbook and its affiliated payment processors receive your reservation and payment information to process bookings and transactions.
  • Website hosting: SiteGround hosts our website and processes server-level data as part of providing hosting services.
  • Analytics and advertising: Google (Analytics and Ads) and Meta/Facebook (Pixel) receive usage and behavioral data to provide analytics reports and facilitate targeted advertising.
  • Email marketing: Our email marketing service provider will receive email addresses and related information to deliver promotional communications on our behalf.
  • Legal and safety: We may disclose your information if required by law, in response to a valid legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

5. SMS Marketing & Text Messaging

By checking the SMS consent box on our website, I/We Agree to Receive Marketing SMS and Acknowledge that I/We may receive SMS prior/during/after the stay with Smoky Hill RV.

Message Frequency Varies. Standard message and data rates may apply. Reply STOP to Opt-Out | Reply HELP for assistance.

Smoky Hill RV Land LLC will not share or sell subscriber information with third parties for their direct marketing purposes. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

See our Terms and Conditions for our full SMS / Text Messaging Terms.

6. Cookies & Tracking Technologies

Our website uses the following types of cookies and tracking technologies:

  • Essential cookies: Required for basic site functionality, including maintaining your session during the reservation process.
  • Analytics cookies: Google Analytics cookies help us understand how visitors use our website. You can opt out by installing the Google Analytics Opt-Out Browser Add-on.
  • Advertising cookies: Facebook Pixel and Google Ads may place cookies on your device to track conversions, build advertising audiences, and deliver targeted ads. You can manage ad preferences through your Facebook Ad Settings and Google Ad Settings.

You can control cookies through your browser settings. Disabling certain cookies may affect website functionality, including the reservation process.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

  • Reservation records are retained for at least seven (7) years to support customer service, accounting, and legal compliance.
  • Email marketing subscribers’ information is retained until you unsubscribe or request deletion.
  • Analytics data is retained in accordance with our analytics providers’ standard retention settings (Google Analytics defaults to 14 months).
  • Server logs are retained by SiteGround in accordance with their data retention policies.

8. Your Rights & Choices

Depending on your state of residence, you may have the following rights regarding your personal information:

  • Right to know: You may request information about what personal data we have collected about you and how it has been used.
  • Right to delete: You may request that we delete personal information we have collected about you, subject to certain legal exceptions.
  • Right to opt out of sale: We do not sell personal information. If this practice changes, we will update this policy and provide a mechanism to opt out.
  • Right to opt out of marketing: You may unsubscribe from promotional emails at any time by using the unsubscribe link in any marketing email or by contacting us directly.

To exercise any of these rights, please contact us using the information provided on our Contact page. We will respond to verified requests within 45 days.

9. Children’s Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

10. Security Cameras

Our RV parks use security cameras in common areas for the safety and security of our guests, staff, and property. Camera footage is used solely for security purposes, is retained for a limited period, and is not shared with third parties except as required by law or in connection with a safety incident.

11. Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, mapping services, and review sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party website you visit.

13. International Visitors

Our RV parks are located in the United States, and our website is intended primarily for visitors within the United States. If you access our website from outside the United States, please be aware that your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country of residence.

By using our website or providing your personal information, you consent to the transfer and processing of your information in the United States.

Regardless of your location, we extend the following rights to all visitors:

  • The right to request access to the personal information we hold about you
  • The right to request correction of inaccurate personal information
  • The right to request deletion of your personal information, subject to applicable legal exceptions
  • The right to opt out of promotional communications at any time

To exercise any of these rights, please contact us using the information on our Contact page. We will make reasonable efforts to respond to all requests in a timely manner.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact information provided on our Contact page.

This policy is maintained by Smoky Hill RV Land LLC, operating as part of the Wichita Camping family of RV parks.